How can i change Whois?
Please log into your account and click DOMAINS All Domains.
Then, please click on the domain you want to configure.
Please enable the WHOIS mode (1) on the next page. Here you can see the whois handles that belong to this domain.
- You can select an existing whois set (2) or modify individual contacts (3).
- By clicking on the loupe icon next to the relevant WHOIS handle you can view the data and change it to create a new handle.
- If all changes are displayed according to your wishes please click on Verify changes (4). Finally, please click on Save changes to accept the data and to initiate a domain update.
- You can check if the domain update was processed correctly or if it has failed under JOBS in the left menu.
- Furthermore, if an order / a job is liable to pay costs and requires an explicit confirmation, you can manage this there, too.
We recommend to use whois sets. Thus, you can create a set consisting of four contacts, and assign this set to a domain.
Useful information on whois entries:
- Some TLDs have their own rules regarding the WHOIS contacts.
- Not all TLDs require a owner, admin, technical and billing contact.
- However, you should specify all four contacts in your account if possible.
Owner contact (OWNER-C)
The Owner-C (domain holder) is the owner of a domain.
The domain owner is the contracting party of the registry and thus holds the material rights to the domain. If the domain holder or a co-owner is not a natural person, the corresponding company name must be specified with the legal form.
Admin contact (ADMIN-C)
The Admin-C (Administrative Contact) is the administrative representative of a domain. He is registered with his address as administrator in the whois database of the most domain registries (in addition to the owner). He is not necessarily the owner of the domain, even if this is more the rule in the private sector.
The Admin-C is subject to the directives of the Owner-C and acts on his behalf. Usually, the Admin-C must be a natural person. Regarding .de domains, the Admin-C is - to some extent - also the legal contact of the domain. He can be held liable for the domain holder's violations of competition rules under certain circumstances. In addition to the administrative contact, there are usually also a technical contact (Tech-C) and a contact person for the name servers (Zone-C).
Technical Contact (TECH-C)
The Tech-C (Technical Contact) is the contact person in charge of the technical aspects of a domain (according to the original purpose of a domain as a unique suffix for the computer of an institution, for example the person who is responsible for this computer). When registering a domain, you must specify in the majority of cases at least Owner-C, Admin-C, Tech-C or Zone-C.
The Higher Regional Court of Hamburg decided that the Tech-C may be liable in the event that the owner and Admin-C of a domain are not reachable (please refer to: OLG Hamburg v. November 4, 1999, 3 U 274/98, JurPC Web-Dok. 39/2000).