How can I use dd24 webmail?
Check your emails anywhere at any time through our dd24 webmail client - easy and comfortable. You find our webmail portal here: https://webmail.dd24.net/
You can check and send e-mails via IMAP. Furthermore, you can set a new password for the respective mailbox or configure your spam filter. Moreover, you can enable or disable the autoresponder (out-of-office message).
If you are already using our new cPanel platform for e-mail, you will need a different URL for webmail access: https://webmail.(your primary domain.tld)/
What to do when the quota of your mailspace is exhausted?
If you use IMAP as e-mail protocol or if there other reasons why redundant e-mails remains in your mailspace, the quota can be eventually completely exhausted.
Thus, it may be necessary to login directly via the webmail portal and delete the e-mails that are no longer required.
- For this purpose, please login with your e-mail address and the e-mail password, mark the redundant e-mails.
- Delete them by using the key sequence <Shift> & <Entf> (for Apple users <Shift> & <Delete>).
This causes that the e-mails are deleted directly and are not moved to the Trash folder. Trashed e-mails also consume storage quota.
We recommend to configure the following settings under Settings Server settings Preferences. After you did so, all e-mails in the corresponding mailbox will be shown and can be deleted if required.
|Mark the message as read on delete||Deactivated|
|Flag the message for deletion instead of delete||Deactivated|
|Do not show deleted messages||Deactivated|
|If moving messages to Trash fails, delete them||Active|
|Directly delete messages in Junk||Deactivated|
|Clear Trash on logout||Active|
|Directly delete messages in Junk||Active|
Sieve scripts (Advanced users)
Regarding our mailspace, we offer full support for Sieve scripts. Sieve is an e-mail based scripting language for filtering e-mails, and for the implementation of autoresponders and many other functions.
Direct access to the Sieve Server is only recommended for advanced users, because internal dd24 scripts to move e-mails or autoresponders may be overwritten.
|Port:||2000, also TLS|
|User name:||Your full e-mail address|
|Password:||Your e-mail password|