Can I pay via direct debit payment?
The payment option "Direct bank debit" is only available if you have a bank account in DE, AT, BE, NL or LU.
We require a signed debit authorization by fax, mail or e-mail or as an upload from you.
Upon receipt of the direct debit authorization and successful review by our accounting staff the payment option "direct bank debit" will be activated for your account.
After you have entered your bank details under payment methods, you can download the required form directly from your account and send it to us completely filled in.
Any changes to customer information or bank details require a new signed debit authorization.
You can check under "USER ACCOUNT" -> "Payment methods" whether you have already provided a valid debit authorization.
Please note that the minimum amount for an advanced payment by direct debit or credit card is 25.00 Euro.