How can I update the name servers of my domain?

What is a name server / DNS server?

Name server are kind of a "phone book" for the Internet. Name Servers do translate human-friendly computer hostnames into IP addresses.
A DNS name server stores the DNS records of a domain name, such as IP address (A or AAAA) records or mail exchanger (MX) records.
Example of a resource record:

example.com IN MX 10 mail.example.com

The above resource record specifies that the server "mail.example.com" is the mail server (MX) of "example.com".

You can also use your own or even external name servers with a domain. In this case a domain update is required.

With a domain update new domain data (Whois data and/or name servers) will be submitted to the corresponding registry.

Please note:

If you are already using dd24 mail- or webhosting, these services will stop working after the domain has been updated with external name servers.
Also external web- or mailhosting services will stop working after you have changed the name servers of a domain to our (default) name servers.

Update the name servers

To change the name servers of a domain, login into the corresponding dd24 account first. There, click the domain.

Choose domain
  • On the following screen activate External nameserver and provide the name servers you want to use with the domain.
  • If you want to use our (default/domaindiscount24) name servers, please choose "Default nameserver".
  • As long as you use our name servers with your domain, you will be able to configure the DNS through your dd24 account.
  • Click Verify changes. After the syntax has been successfully checked, click Save changes.
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Please note:

  • When the domain has been successfully updated, changes in the DNS are only possible through the new name servers.
  • After you have updated a domain with external name servers, the DNS zone at our (default) name servers will be deleted.
  • For this reason an additional job will be created. You find this job in the menu on the left under Requested jobs.
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Please note:

It can take up to eight hours - sometimes more - until a change of name servers will take effect.

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