Why was my domain name renewed?

Automatic renewal

All domains and products are set to automatic renewal per default in the dd24 system.

Renewals can only be processed if we receive the respective payment in time or if you have a positive account balance that is sufficient for a successful renewal.

Please note:

If you have configured an automatic payment method for your dd24 account (such as direct debit or credit card) or have a sufficient positive account balance, the domains will be renewed automatically unless you select another option in your account.

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