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- Domain Configuration
- My domain only resolves without www.
My domain only resolves without www.
Domain only without www. reachable
If your website can only be reached without "www." this is can have diffrent causes.
Often the reason is an incorrect or incomplete DNS configuration of the domain.
Please log into your account and click on DOMAINS My Domains.
Select domain
Log in to your dd24 account. First click on Domains My domains on the left and then in the overview directly on the respective domain.
Domains
My domains
Select domain name
Edit existing subdomain
If there are already subdomains under the domain (e.g. "www"), please click on the edit button behind the corresponding domain name, enter the desired configuration and click on "save".
Subdomain
Edit
Create new subdomain
If the corresponding subdomain (www.MyDomain.de) does not exist under the domain, you must create and configure it.
In the section Create new subdomain please enter the name of the desired subdomain and click on the button "Create subdomain".
Create new subdomain
Enter name of subdomain
Create subdomain
- Now input fields are opened, which you can use to configure the DNS of the new subdomain (e.g. CNAME, A-Record, etc.).
- Once you have made all entries, click "save".
Subdomains when using the dd24 webspace
If a domain uses webspace at dd24 and the page is not displayed when a calling a site with "www", you have propably not noticed that there must also be a host for the www subdomain on the web server.
So if you are using dd24 webspace with the domain and there is no www-subdomain yet, you can create an additional host for the www subdomain under Hosting Webhosting to correct this.
First of all, please select the corresponding webspace
Hosting
Webhosting
Select webspace
if no webhost exists on "Create webhost" (1)
OR
if for the domain (e. g. MyDomain. com) a webhost already exists on "Add webhost" (2)
Create webhost
if no webhost exist
Add webhost
if a webhost already exists

Create webhost
if no webhost exist
Add webhost
if a webhost already exists
Subdomains when using the dd24 webspace
In the following dialog window
Required information
directory/domain/password
Save
click on save

Required information
directory/domain/password
Save
click on save
Further information
- Please note that changes to DNS generally take several hours to be published and effective throughout the DNS.
- This also applies when you first create a subdomain or host for the first time or change an existing A-Record or MX-Record.