Manual Migration

You can find the cPanel packages in your customer account under Hosting - Webhosting or Mailhosting (Button: cPanel Migration Special). Select the package that best meets your needs and add it to your shopping cart. Follow the check-out process and then add your data as described under "How do I migrate my webspace/ mailspace?".

Which cPanel package is right for me?

To ensure that your order is matching your cPanel Account, consider your personal needs before choosing a package.

  • Primary Domain: All cPanel plans need to be assigned to a primary domain. The primary domain can be used as a mail and to host a website.
  • Addon Domains: The Addon domain represents the number of additional domains to use as a mail and to host websites on this package. Please note that you need to use an Addon domain if you want to use subdomains under this root domain. For the subdomains under the primary domain, no Addon domains are required.
  • Space & databases: You might need more space if you are planning on migrating mailspaces. Roughly calculate the space you require before making your purchase.

How to activate my cPanel?

Decide which domain will be the primary domain, choose your hosting location, and set a password.

For activation, you can use AutoDNS if you use our nameservers and your domain is managed by us. Otherwise, select Configure DNS yourself in your account.

We recommended setting TTL = 300 to improve setting DNS records one day before migration.

How do I migrate my webspace?

Maintenance Mode: Depending on your websites (e.g. shops), the sites may have to be put in maintenance mode to prevent uncontrolled downtimes or data loss.

Create Addon Domain and Subdomains: Create all necessary addon domains in your cPanel hosting account (www-subdomains will be implicitly created as an alias) and all subdomains in our interface (cPanel Hosting - cPanel Account - Domains - Add Subdomain). Be aware that you will need the corresponding addon domain first to create a subdomain.

Create FTP Users: Create FTP users under cPanel Hosting - cPanel Account - Domains - FTP-User.

Create Databases and Users: Databases, as well as privileges, can be set in your cPanel account by selecting Databases - MySQL Databases. A prefix will be applied automatically, so database and user names are not the same anymore. You can transfer database data (e.g. via phpMyAdmin) and webspace data (e.g. via FTP). Depending on your system, it might be helpful to use tools like FTP clients that can transfer data from one server directly to another.

Please note that data of the primary domain has to be located in the directory public_html.

Edit site configuration to change credentials and set your host to localhost.

Make sure to check if contact forms or other scripts that send emails need to be adapted. phpMail will still work, but if the script uses SMTP auth the credentials might need to be changed.

DNS changes: If you are using our nameservers, you can simply press the AutoDNS button in our interface, which includes all necessary DNS settings for the zone (only switchable for root domains).

You can also edit the DNS settings via our interface directly (Domains - Config DNS). To make further DNS changes see also cPanel Hosting - General - DNS Settings.

Set TTL = 28800.

AutoDNSzoomAutoDNS Button

How do I migrate my mailspace?

Create Addon Domain and Subdomains: Create all necessary addon domains in your cPanel hosting account (www-subdomains will be implicitly created as an alias) and all subdomains in our interface or the cPanel interface (cPanel Hosting - cPanel Account - Domains - Add Subdomain). Be aware that you will need the corresponding addon domain first to create a subdomain.

Create email addresses: You can set up your email in the Email section - Email Accounts in your cPanel interface. Click Create and add the first part of your email address. The second one can be selected by clicking on Domain. Your cPanel will automatically select the main domain.

Create email forwards: To forward incoming messages to a different email address click on Forwarders in the email section in your cPanel interface. Select Add Forwarder and enter the first part of the email you would like to forward, select the domain of the email, and enter the email destination.

DNS changes: If you are using our nameservers, you can simply press the AutoDNS button in our interface, which includes all necessary DNS settings for the zone (only switchable for root domains).

Transfer emails: We recommend exporting/ importing them via mail client if possible.

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