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COVID-19 Update

Dear customer,

As concerns around the novel coronavirus (COVID-19) grow globally, the health and safety of our staff and community are a top priority for us.

As of 16th March, we have decided to move to a 100% remote working set up across domaindiscount24 until further notice, following World Health Organization's advice.

There will be no impact on our products, services. It is business as usual and our full team is here to help you.

We will keep you posted on any new developments here. Hope you and your loved ones are in good health.

Team domaindiscount24

Aide & Support

You can reach our support team by phone at +49 (0) 6894 - 9396 860. Please have your account number and / or one of your domain names at hand. No paid hotline - no waiting loop. Our support staff are ready to help.

If you prefer to email us, please use the contact form below. We are committed to answer your email requests during 24 hours on working days. If your inquiries require additional support by the respective registry, the response time may be delayed.

I agree to the processing of the above data for the purpose of establishing contact with Key-Systems GmbH. Privacy policy

Complaint and Abuse Report Procedure

In the rare case of having problems with a registered domain name please send your request to our complaint management. We will take care of your matter. All requests will be answered within 72 working hours.

Alternate Dispute resolution

Consumers may also use alternate dispute resolution processes in accordance with EU directive 2013/11/EU and EU regulation 524/2013.