Service Status

Stay Updated About Ongoing Maintenances

If you are experiencing problems with the domaindiscount24 website or customer login, we recommend checking the service status first before contacting the support team. Here you can find detailed information about ongoing maintenances and system updates.

Maintenance on September 4

When? On September 4, 2024, between 11:00 and 13:30 CEST

What? Our website and customer dashboard will be temporarily unavailable, which means you won't be able to purchase or manage your services. Your products and services won't be affected.

Maintenance on May 13

When? On May 13, 2024, between 8:00 and 8:30 UTC

What? We are carrying out maintenance work which may result in the following services being unavailable.

Maintenance on October 25

When? October 25, 2023, from 10:00am to 12:00am CEST

What? Our website and customer dashboard will be temporarily unavailable, which means you won't be able to purchase or manage your services. Your products and service won't be affected.

Maintenance on February 25

When? Saturday, February 25, 2023, from 6:00 pm to 6:00 am CST

What? Sectigo is undergoing scheduled maintenance. During this window, Sectigo or cPanel SSL certificates cannot be renewed.

As our cPanel configurations will re-run the renewal of your SSL certificate in case of an error, we do not expect any fallouts and you do not need to take any further action. Existing SSL certificates will continue to function as usual.

Resolved: Ongoing Issues With Visa Card Transactions

Some customers had reported issues making payments using their Visa cards. We have completed our investigation and the issue has now been resolved.

If you still receive an error during checkout or while renewing your service, please re-enter your Visa Credit Card details here: https://login.domaindiscount24.com/account/paymentmethods

Please note: Payments for the automatic renewal of products & services may still fail if you are using a stored Visa card. Please review the emails you receive from us to confirm your product has been renewed successfully. You may need to re-enter your Visa Credit Card details to resolve this issue.

Maintenance on January 11

When? Wednesday, January 11, 2023, at 5:20 pm UTC for about 1 hour

What? We will perform maintenance on one of our dd24 name servers, which can cause issues with the following operations of our system (mainly for .de domains):

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